Terms & Conditions

Product colours, finishes, sizes, packaging, and handmade details may vary slightly from photographs. Availability and prices may change before an order is confirmed. An enquiry or basket submission is not a confirmed order.

An order becomes confirmed only after SS Enterprises accepts the requested items, quantities, delivery location, final price, and payment arrangement in writing. We may decline or limit an order if stock, delivery, pricing, or verification issues arise.

Prices shown are in Indian rupees. Applicable taxes, packaging, and delivery charges will be communicated before confirmation where they are not included in the displayed price. Use only the payment details confirmed directly by SS Enterprises.

Delivery estimates are indicative and may be affected by location, courier operations, public holidays, weather, or events outside our reasonable control. Please provide a complete and accurate address and inspect the package promptly on arrival.

Cancellation or return eligibility depends on the item and order status. If an item arrives damaged, incorrect, or incomplete, contact us promptly with the order details and clear photographs of the item and packaging. Do not discard the packaging until the issue is reviewed.

You are responsible for providing accurate contact, delivery, and order information, checking product suitability before purchase, and using products safely and for their intended purpose. Keep incense, flames, oils, camphor, and other combustible items away from children and unattended areas.

Website content is provided for general product information. You may not misuse the site, interfere with its operation, copy its branding or product content for commercial use, or submit unlawful or misleading information.

SS Enterprises is a proprietorship of Ravi Singh, GSTIN 09DPBPS5383R1ZT, operating from CP/4/1, Shop No. LG-2, Square One, Unnamed Road, opposite Lucknow Public Collegiate School, Ratan Khand, Sharda Nagar, Lucknow, Uttar Pradesh 226002.